The short answer
Start with the clearest answer.
Facial care may support cleansing and routine education, while persistent, painful, or scarring acne may need a dermatologist.
Who this is for
Start with your actual goal.
People deciding whether to book a facial or seek medical acne care.
Bring this to a consultation
Leave with fewer unknowns.
Ask whether the provider can recognize when a concern is outside a facial service and where they refer clients. A useful provider should answer plainly, explain tradeoffs, and make room for a second opinion when the fit is not right.
Use this checklist
- Describe duration, pain, scarring, and prior treatment.
- Ask what the facial can realistically change.
- Seek medical care for concerning or worsening symptoms.

Make the next decision smaller